For procurement officers · prime contractors · contracting agencies

OpenSource Technologies Capability Statement

SAM-registered, woman-led custom software firm. 14+ years delivering accessible, production-grade systems for K-12, higher education, civic, nonprofit, and government-adjacent clients across 35+ countries.

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At a glance

14+

Years operating

150+

Projects delivered

35+

Countries served

4.8★

Clutch rating · 36 reviews

2.2 AA

WCAG conformant + Section 508

SAM

Registered & woman-led

Core competencies

Build & ship

Custom software development (web, mobile, desktop)
API design & systems integration
Mobile app development (iOS, Android, cross-platform)
Web design & redesign
Startup & MVP engineering

AI engineering

AI-augmented production engineering
Prototype-to-production for LLM applications
RAG, agents, and custom assistants
Policy-aware AI integration (we follow your AI policy)

Modernize & migrate

Legacy stack migration (Drupal 7, Magento 1, Joomla, classic ASP)
Bridge engineering for systems others abandoned
Multi-system replatforming with phased rollout
Database modernization & data integrity validation

Operate & maintain

Managed engineering services (code + servers + analytics)
DevOps, cloud (AWS, GCP, Azure), and CI/CD
On-call response & uptime monitoring
Backup, disaster recovery, and incident response

Trust, security & quality

Section 508 + WCAG 2.2 AA accessibility audits and remediation
Application security review and hardening
Quality assurance, automated testing, and load testing
HIPAA-aware infrastructure for health-sector engagements

Specialty platforms

Drupal, including legacy 7/8 maintenance and upgrade paths
OpenCart, with extension development and complex multi-store builds
WordPress, WP Engine partner with custom plugin engineering
NetSuite, Salesforce, HubSpot: integration and customization

Past performance

Six anchor engagements across our core verticals plus selected supporting projects. Full reference list with named POCs available on request to procurement officers and prime contractors. Reference calls available during procurement evaluation.

Education · K-12 charter network · NDA

National K-12 Charter Network (client name withheld under NDA)

Multi-year engagement · ongoing

Multi-tenant content management platform for one of the largest public charter networks in the United States. Custom CMS, alumni directory, ADA conformant. Named reference available to qualified procurement officers under mutual NDA.

270+ schools running on the platform · 1,000+ alumni records · ADA compliant

Read case study →See Education vertical →

Nonprofit · Senior services · video testimonial

Council on Aging Martin County

Active engagement · 5+ years

Full-stack technology partner for a senior-services nonprofit in multi-county Florida. Site, server, analytics, and AI chatbot pilot all under one contract. Adam Levinson (Director of Operational Infrastructure) video testimonial available.

5+ year ongoing partnership · AI chatbot pilot live · 1 contract covering full stack

Read case study →Watch testimonial →See Nonprofit vertical →

Real Estate · Multi-tenant SaaS · self-storage

White Label Storage

Active engagement · ongoing

Multi-tenant SaaS platform powering 350+ branded self-storage facility websites. One shared backend handles inventory, payments, customer accounts, and reservations. Each operator gets per-tenant theming with isolated data.

350+ active store deployments on one platform · multi-region · rolling-release engineering

Read case study →See Real Estate vertical →

Healthcare · Medical directory · Clutch verified

Know Your Doctor

Active engagement · 12+ years (since 2014)

Cyprus medical directory listing health professionals across the country. Continuously engineered through multiple major platform refreshes without breaking the catalog. OST's longest-running healthcare engagement.

12+ year continuous partnership · multiple platform refreshes · 24-hour issue response · weekend coverage

Read case study →Read Clutch review →See Healthcare vertical →

E-commerce · Solar industry · Clutch verified

Fire Mountain Solar

Active engagement · since August 2016

Custom commerce platform, custom payment plugin engineered for their card processor (which lacked an off-the-shelf plugin), and ongoing SEO partnership for a solar installation contractor shipping product across the US, Puerto Rico, Mexico, and Canada.

3 engineering disciplines · 1 team across the stack · Clutch verified review (4.5/5)

Read case study →Read Clutch review →See E-commerce vertical →

Manufacturing · B2B safety-tech · video testimonial

TechSafety

Active anchor engagement · multi-year

Embedded engineering team for a B2B safety-tech firm. Continuous platform engineering, same team across releases, real video testimonial from Steve Wade live on the OST homepage. The kind of relationship procurement reviewers can verify.

Active multi-year engagement · same team across releases · video testimonial · reference call available

Read case study →Watch testimonial →See Manufacturing vertical →

Nonprofit · National advocacy · Clutch verified

Bread for the World

Delivered through 2024

National anti-hunger advocacy organization. OST managed the full tech stack across a website redesign, CMS migration, brand refresh, and microsite creation through significant internal transitions.

Full tech stack managed · multi-site CMS · Clutch verified review (5/5)

Read Clutch review →See Nonprofit vertical →

Higher ed · Drupal redesign

Wesleyan College

Engagement 2019 to 2020

Drupal redesign and content migration for the women's college in Macon, Georgia. Admissions-focused information architecture and editorial workflow.

Drupal 8 migration · admissions funnel rebuild · editorial workflow

See Education vertical →

What sets us apart

Accessibility-first, procurement-ready

Section 508 + WCAG 2.2 AA conformance is our default, not an upcharge. Every site we ship can pass a federal accessibility audit on day one.

Bridge engineering for legacy stacks

Drupal 7. Magento 1. Joomla. Classic ASP. Most agencies abandoned these. We keep them performing, secure, and ready for migration on your timeline.

AI-augmented, policy-aware

We use AI dev tools where they speed delivery. We ship without them when your contract or policy says so. Your rules. We follow them.

One vendor for the full lifecycle

Code, servers, analytics, on-call. Single point of contact across build and operate. Reduces coordination overhead vs. splitting work across multiple subs.

Codes & compliance

SAM UEI: Available on request
CAGE code: Available on request
NAICS codes: Available on request
Business size: Small business
Socio-economic: Woman-led firm
Accessibility: Section 508 + WCAG 2.2 AA
Cloud certifications: AWS-certified · WP Engine partner
Insurance: COI available on request

Key personnel

Shaili Gupta

President · Primary procurement contact

Runs business operations, client relationships, and contract execution at OpenSource Technologies. Signs all proposals and contracts. Leads accessibility oversight on every engagement. Primary point of contact for procurement officers throughout the bid and award cycle.

Certifications: Google Analytics 4 Certified · Google Ads Certified · WCAG 2.2 AA Accessibility Oversight · GEO Practitioner · WBE Leadership

Manish Mittal

CEO · Project Manager & AI Expert

14+ years leading OpenSource Technologies. Engineering background with hands-on delivery across e-commerce, K-12, civic, and nonprofit engagements. Designated MPO point of contact in government RFPs. Owns technical scope and AI/architecture decisions across active programs.

Expertise: AI architecture · platform engineering · project management · 14+ years at OST

Additional team profiles, key personnel resumes, and project organization charts available on request as part of an RFP response.

Procurement resources

Direct links to the procurement-grade documentation procurement officers commonly request. Reference calls with named anchor clients are available during procurement evaluation.

Case studies portfolio /work/: six anchor engagements Six full case studies covering all six core verticals. Each with deep-link to relevant testimonial, video or Clutch review, and industry vertical. Customer testimonials /testimonials/: 15 named customer reviews Five video testimonials live on YouTube plus ten named Clutch-verified reviews. Each card has a verbatim quote with an "Read full review" expand toggle. Trust Center /trust/: privacy, security, AI policy, accessibility, terms, sub-processors Compliance hub with seven sub-pages covering Privacy, Security, AI Policy, Accessibility, Cookies, Terms of Service, and Sub-processors. Engagement-specific scope determined per contract. Industries we serve /industries/: six core verticals plus nine adjacent Education, Nonprofit, Healthcare, Real Estate, E-commerce, Manufacturing as core verticals. Plus Beauty, Fitness, Food, FinTech, Environmental, Insurance, Hospitality, Media, Shipping for adjacent engagements.

For specific procurement requests (capability deck, MSA template, DPA template, engagement-specific compliance documentation, reference contact list, pricing approach), use the contact form with the "Government / SLED / RFP procurement inquiry" option.

How to reach us

Direct procurement contact

For RFP coordination, references, and supplemental documents (COI, key personnel resumes, past performance details), use the contact form or call the office. The President signs all proposals.

Primary contact: Shaili Gupta · President
Procurement inquiries: ost.agency/contact (RFP form) · response within 1 business day
Phone (toll-free): +1 (833) 678-2402 · Mon to Fri, 9am to 7pm ET
Phone (local): +1 (267) 903-6292
Technical / AI questions: Manish Mittal · CEO · route via contact form
Mailing address: OpenSource Technologies, Inc.
650 N Cannon Ave #229
Lansdale, PA 19446
Website: ost.agency
Reviews & references: ost.agency/testimonials · 5 video testimonials + 10 named Clutch-verified reviews · 4.8/5 average across the named reviews

Federal procurement codes (SAM UEI, NAICS, CAGE) and direct named-personnel contacts are available on request to qualified procurement officers and prime contractors.

Download PDF version Use contact form Call: (833) 678-2402

What to expect

RFP acknowledgement: Within 1 business day
Standard RFP turnaround: 5 business days from receipt
Reference call scheduling: Within 2 business days of request
Capability deck on request: Sent same day during business hours