Reason 01
It keeps our reflexes sharp.
Running our own production stack means we feel every cost, every outage, every release. The lessons feed straight back into client work. You get an engineer who has been on call this week, not just last decade.
OST products
Two products in production today: a multi-tenant AI Assistant for customer support teams, and TapRelief, a free wellness app with a 3D body picker. Both shipped, both maintained, both available to license or download.
Product 01 · B2B SaaS
Live24/7 customer support, sales, and onboarding, grounded in your knowledge base. Multi-tenant. Multi-language. WCAG 2.1 AA accessible.
Product 02 · Consumer wellness
LiveFree wellness app with an interactive 3D body picker. Tap where it hurts, follow a stretch, track tension patterns over time. Anonymous by default.
Why we build products
Three reasons. They drive every product call we make: what to build, what to ship, what to kill. We do not pretend the agency model and the product model are the same.
Reason 01
Running our own production stack means we feel every cost, every outage, every release. The lessons feed straight back into client work. You get an engineer who has been on call this week, not just last decade.
Reason 02
Multi-tenant AI, accessibility-default UI, anonymous-by-default privacy: we ship them in our own products before we recommend them to you. Our products are the reference implementation.
Reason 03
Product revenue lets us turn down work that does not fit, invest in R&D that the agency model would not fund, and keep senior engineers on the bench between client engagements. You feel that as senior continuity.
Both products are open to pilots. We also white-label the AI Assistant for partners who want to resell or embed it in their own platform.